Are you kidding meMade reservations over a week ahead for a special surprise birthday dinner. Also preordered a cheesecake to go after the meal with happy birthday writing on it. Asked if it could be arranged that flowers be put on the table. They said no, but you can bring flowers and we'll put them on the table for you. So i arrive to the restaurant to drop off the flowers, and they don't know anything about it. I also ask to make sure the cake is ready, and they have no idea about a cake. I go to get the birthday girl and come back, there are no flowers on the table, they brought the flowers still wrapped and plunked them on the table when we sat down. Um, I could have easily done that. Thanks for going above and beyond guys. Apparently special requests are not their thing. No effort to try to help make this special at all. The cheesecake was 70 effing dollars (are you kidding me) and the handwriting on it was terrible, barely legible. The cheesecake itself was lumpy and the crust soggy. Service was slow throughout the night, despite this being a Thursday at 5pm. The only good thing about the night here was the pizza. Otherwise this was an absolute disaster of a night despite me trying to call ahead and keep in touch with them about helping make this a special night. Go to Moxies if you want good service and help going above and beyond.
Usually great. Last visit was awful. Ordered the Korean BBQ. It's was a very small portion and was so salty I couldn't eat it. 50 minute wait for that was pretty disappointing. And it was about 35 degrees in the restaurant. The coconut macaroon cheesecake is just plain cake with coconut sprinkled on the whip cream. The food was mediocre. I've usually had great food there but not this time. I would be fine with mediocre food at a fair price but they are charging top dollar for sub par dishes.
We went as two couples for supper. The service was prompt. We sat outdoors as that was our choice and we found it to be very pleasant. The service was great. The food was 6 out of 10. I live fish and chips...I was happy that there were sweet potato fries as a substitute for regular fries but the fish was battered In small morsels...I did not like that.I could have eaten more for main course. My main problem is they do not cater to lactose intolerant. They should make a variation of cheesecake for the lactose intolerant customer. The service was great...the young fellow very pleasant.
The best time to visit this place is of a morning when the food is fresh or fresher than what it will be later on in that day. I've been here a few times and every time the service was poor, the food was disappointing and over priced. I believe in giving a place a fair chance and that's why I've been a few times and it was a few times too many. The staff are rude and not helpful what so ever. I took my Mom here once when she came to visit from England. My Mom asked for a plain salad with NO tomatoes or any type of seeds ( as she has a severe seed allergy) when we gave this order to the server, the server just rolled her eyes and became very unprofessional and she still brought a salad with tomatoes and a seed based dressing, when I complained to the server she called over her supervisor who asked what could she do, I explained what the problem was and still she just looked at my Mom and myself and still said "well what do you want me to do". Well that was a few months ago and I've never been back. Firestone has got a lot of potential but over all, this place is very poor quality and not recommend.
Went for Sunday brunch. Were seated quickly, had friendly quick service and excellent meal. The Classic breakfast was awesome...more than enough...filling and excellent value with large fruit stack. Bacon or sausage, eggs, toast, potatoes served with large chunk of watermelon, pineapple, strawberry, orange on a skewer for 9.95. Will be going back and recommending to others!
Firestone Restaurant & Bar is a Canadian Bar based in Lethbridge, Alberta. Firestone Restaurant & Bar is located at 532 Mayor Magrath Dr S, Lethbridge, AB T1J 3M2, Canada.
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