The vet himself was wonderful. Very caring, competant and compasionate. I can not say the same for his receptionist though. I found her quite rude, no compassion at all and were way off with their estimates. It ended up costing me almost double what I was estimated and on top of that, they didnt even make my first appointment, so we had to wait longer which was very frustrating. Shame his staff let him down.
Your animal is in great care! Very professional, knowledgeable and such friendly culture. Would recommend this clinic to anyone.
I have never seen a vet get down on the floor and let a dog give him kisses. I was blown away by how much he cared, and how loving he was to our dogs. I will never go to another vet again. The staff were all very patient and helpful
Dr. Gibson and Dr. McFarlane are knowledgeable and compassionate in all aspects of the care they have provided for our two small dogs. The staff are always approachable and willing to help with questions and they make each experience a comfortable one. I've never left "ripped off" or having paid for things I shouldn't have been charged for and they always are willing to provide a breakdown invoice of the charges each visit. Most importantly, I can tell that both doctors are passionate about what they do in the way they have handled and interacted with our pets. Definitely recommend taking your fur-babies here.
Sent my 6 month old cat in to be spayed this week, the staff took amazing care of her. They were all very respectful and informative, answered all my many questions very reassuringly. Even provided me with an entire bag of cat food for oral care (!) when I was only expecting a small sample! Gave me an update exactly when they said they would. Amazing job on the surgery, one of the smallest incision I have ever seen.Would definitely recommend.
Highlands Pet Hospital is a Canadian Veterinary Care based in Lethbridge, Alberta. Highlands Pet Hospital is located at 2550 Highlands Rd W, Lethbridge, AB T1J 4V3, Canada.
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