When we consolidated insurance companies we chose to stay with Bridge Insurance because their customer service was always top notch. It's hard in today's world to find a company that still cares and goes above and beyond for their clients, but when I need last minute travel insurance Tyson has always been very prompt and it's made my life easier. We recently bought a new-to-us vehicle and their office coordinated with the salesperson to change over all of the insurance and have that ready for us when we got our car - hassle free.
we have had nothing but issues with this branch. every year I call to complain how much I pay annually and they find a magical way to decrease it a bit. I've been with them 17 years and they don't care that I'm leaving because the customer service is terrible. even leaving is becoming a nightmare. I've talked to Tyson, Cheryl and now Megan and all have said they'd tell me how much it is to cancel. all of them have said different amounts from 30$-$169. they messed up the dates. I emailed them 2x now with no response on top of calling. They spoke rude and unprofessional to me and I'm still waiting for Tyson to call me back to rectify this. Very quick to take your money but all of them are unsure how to calculate to cancel. it's ridiculous
Delt with them for years constant staff changes constantly screwing up removing vehicles from policy at renewal update cards not being sent out terrible at getting back to phone or email hi rates even with great a driving record wouldnt recommend any one going there
Tyson and the team have been absolutely amazing since the day I started with them. We do our personal vehicle insurance, and our business/commercial insurance. We even have done our Party Alcohol Liability Insurance with Tyson. Anytime we need to change anything on our insurance or list an new insurer, we get a quick, professional response, with great pricing. I would highly recommend Co-operators Bridge Insurance to any of my family, friends and business associates.
Honestly nothing but problems with this place always screwing up a lot taking the wrong vehicles off of Insurance, not sending out a new pink card after changes, they dont like taking calls and answering emails. Nothing but troubles with this place the staff changes all the time just a gong show!!! Dont recommend this place!!
The Co-operators - Bridge Insurance Agencies Ltd is a Canadian Insurance Agency based in Lethbridge, Alberta. The Co-operators - Bridge Insurance Agencies Ltd is located at 3226 Fairway St S, Lethbridge, AB T1K 8A3, Canada.
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