Amazing place with amazing talent! Staff is friendly and welcoming! Great place to go and have yet to leave with a bad experience!
Went for a free complimentary bang trim as money is tight for a full hair cut. Kristie basically did a whole cut for free. I gave her a hug and left in tears, not many kind hearted people left in this world. Thank you from the bottom of my heart Kristie.
Dull scissors ruined my hair. My ends look like straw and I now need to get about 4" taken off to make it healthy again. Very upset.
Andrea fried my hair to the point that clumps fell out when i got home. instead of her apologizing i was treated like i was stupid and brushed off like it wasn't a big deal. my hair was healthy before going to my appointment and now its so damaged. my haircut is about half an inch shorter on one side of my head, and from the back there looks like there are chunks cut out. I was offered a deep conditioning treatment and a haircut but did not trust her to touch my hair again after that and after how unapologetic and unsympathetic she was. she gave me and olaplaex number 3 to condition my hair at home (she also said she would give me a take home deep conditioner and didn't), and instead of giving me a bottled new product from the shelf i was given a used snack container (from the snacks sold in the lobby) filled with product from the back. I asked for a partial reimbursement to get my hair cut someplace else and she initially agreed and then went back on it. when i went in i was brushed off, and spoken to like an idiot. I'm so disappointed in how I've been treated after being a client for years. i wouldn't recommend not because of my hair falling out, but because of how this problem was dealt with and how unprofessional it was.
Great place
Reflections Hair & Spa is a Canadian Beauty Salon based in Lethbridge, Alberta. Reflections Hair & Spa is located at 1612 2 Ave S, Lethbridge, AB T1J 0G2, Canada.
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