My wife bought a fake diamond there! Stay away from this store!
Wow I had the best experience ever at a jewellery store. Came in to buy a watch battery and the service was so good that I ended up buying wedding rings for myself and my fiance. I am going back to buy some watches for my brides parents this week. Fantastic experience I would recommend this store to everyone!
I have gotten a bit of jewelry here for my wife here. The selection here is really good and the store is pretty clean. Some of the employees are really really good. They have a warm welcoming feeling and are very sociable. It is this sort of employee that makes customers keep coming back (at least that is why I am a repeat customer). My only complaint is that there have been two times that I have gone in there to get stuff done and I am greeted by employees with a hint of arrogance. Almost like they thought I was someone that couldn't afford anything there and was just going to waste their time. When I pull out the ring to get cleaned with the warranty papers, or pay for something, this attitude seems to change quickly. I will admit that those two times I went in right after work, so I was a tad bit dirty and ruffled, but they still shouldn't have acted that way. I will continue shopping here, but those two experiences knocked two stars off of their rating from my perspective. P.S. Some of the sales here can be amazing!
Very friendly and accommodating staff, weren't too pushy, nice selection just not quite my taste!
Bought a pair diamond earrings here in 2014, cost me around $1000. Two years later, it was found that they're fake diamonds. I tried talk with the manager for several times and also called the regional manager, but they refused to make any compensations just because it's been a long time since I bought it. I have all the certificates and receipt. I don't know what else to do. It's just made me sad and angry every time when I see the fake earrings which costs me $1000. I will never buy anything from this store ever!
Charm Diamond Centres is a Canadian Jewelry Store based in Lethbridge, Alberta. Charm Diamond Centres is located at 501 1 Ave S, Lethbridge, AB T1J 4L9, Canada.
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